This Privacy Policy explains how Mathangali (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you visit mathangali.webweave.shop, place an order, sign up for our newsletter, or contact us.
1. Information We Collect
We collect the following information when you interact with our store:
- Order details — name, shipping and billing address, phone number, email, and order contents.
- Payment information — processed by our payment partners (Razorpay, PhonePe). We do not store your card or UPI details on our servers.
- Account preferences — if you sign up for our newsletter, we store your email and any preferences you tell us.
- Site usage data — browser type, device, pages visited, time on site, and similar non-identifying analytics. See our Cookies Policy for more.
- Communications — messages you send via our contact form, email, or WhatsApp.
2. How We Use Your Information
- To process and ship your orders, including sharing your name, address, and phone with the courier.
- To send order updates by email, SMS, or WhatsApp (e.g. order confirmation, shipping notification, delivery confirmation).
- To respond to your enquiries and provide customer support.
- To send marketing newsletters about new arrivals and offers — only if you have opted in. You can unsubscribe at any time.
- To improve our website, understand which products are popular, and prevent fraud.
- To comply with applicable laws, including tax and accounting requirements under Indian law.
3. Sharing & Disclosure
We share your information only with parties who help us run our business, and only as much as they need:
- Couriers (such as DTDC, Delhivery, India Post, Blue Dart, Ekart) — for shipping.
- Payment gateways (Razorpay, PhonePe) — for processing transactions.
- Email & SMS providers — to send transactional and (if you've opted in) marketing messages.
- Government authorities — if required by law, court order, or to protect our rights.
We do not sell your personal information to third parties.
4. Data Security
We use industry-standard security measures to protect your information, including HTTPS encryption, hashed and salted passwords for any accounts, and access controls on our admin systems. However, no method of transmission over the internet is 100% secure. If you believe your account has been compromised, please contact us immediately.
5. Your Rights
You have the right to:
- Ask what personal information we hold about you.
- Request that we correct any incorrect information.
- Ask us to delete your information, subject to our legal obligations to retain order records for tax purposes.
- Unsubscribe from marketing communications at any time using the link in our emails or by contacting us.
6. Cookies & Tracking
We use cookies to keep your shopping cart working, remember your preferences, and understand site usage. See our Cookies Policy for details.
7. Children's Privacy
Our store is intended for customers aged 18 and above. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can delete it.
8. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent change. Material changes will be notified by email or a notice on this page.
9. Contact Us
Questions about this policy or your data? Email us at ragul17.7@gmail.com or use our contact page.